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LuMags
Inspiring
Jun 15, 2022 9:20 AM UTC
Question

Is Adobe Cloud Services down? 15/6/2022 10:18 UK GMT

Hi All, 

 

I'm getting all sorts of issues today trying to get into Premiere. After forcefully closing CC and then re-opening it I'm getting this on screen and I could REEEEEEEEEEEEEEEEEEEEALLLY use Premiere right now!

and more worryingly 

Can anyone advise please? 

 

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6 replies

LuMags
LuMagsAuthor
Inspiring
Jun 15, 2022 10:04 AM UTC

Update, 

There was a meaty update from Windows 10 coming down which may / may not have interfered with the connection to Adobe. Shut down, took 10 mins to apply. Rebooted and now ok.

I'd still like Adobe to offer some form of Offline Grace period following an authentication. Even 48 hours would be enough for those who have to quickly jump on to to Suite but maybe dont have Internet access.

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Known Participant
Jun 15, 2022 11:45 AM UTC

I'm getting warnings from all my CC applications that today is the last day of my subscription and that I am not connected to the internet! I clearly am on the internet, and I'm also logged into my Adobe account right now. CC is letting me work 'offline' at the moment! Something clearly not right - I haven't had chance to do a full reboot yet as I'm working - and can't get locked out until I've output my files.

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John T Smith
Community Expert
Community Expert
Jun 15, 2022 2:48 PM UTC

Do you have TLS update?

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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