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Julien_deka
Known Participant
Oct 5, 2023 2:30 PM UTC
Question

is it a scam? email says individual memberships are meant for personal usage

I've received an email from what seems a legit adobe email address explaining that "Individual memberships are meant for personal usage" and asking me to move to a "team" membership.

Is that true? 

In every cool marketing video I've seen from Adobe, they target professional freelancers. 

Do people pay $55 a month just to retouch personal pictures of their pet?

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3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
Oct 5, 2023 2:33 PM UTC

anyone can use individual subscriptions (unless they're from a banned country like iran or russia). ie, it's even perfectly acceptable to adobe for a business to pay for 10,000 individual subscriptions using 10,000 email addresses/adobe ids.

 

and individual subscriptions can be, and are, used for commercial purposes.

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Julien_dekaAuthor
Known Participant
Oct 5, 2023 2:49 PM UTC

Thanks kglad, I would think so. I'm suprised Adobe would send such a misleading email.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Oct 5, 2023 2:54 PM UTC

it's probably not from adobe OR they may suspect you're sharing your subscription with someone else.  sharing (even with a spouse or offspring) is illegal.

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