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dulls
dulls
Participant
July 9, 2014
Answered

Is there a way to delete everything on the cloud all at once and start over?

  • July 9, 2014
  • 1 reply
  • 667 views

We tried to store a lot of photos to the cloud in one copy. The files have been syncing for over 24 hours. We tried to stop the sync and just throw everything away, and they still show up in the archive. Is there a way to delete everything on the cloud all at once and start over?

This topic has been closed for replies.
Correct answer David__B

Hi PixByChris Photography,

Do you have files stored here too which are using up space?

Photo Editor | Online Photoshop Lightroom

You may need to delete albums there too or remove everything by clicking on the LR logo > going to Account Info and Delete Lightroom Library to free up additional space.

Hope that helps,

- Dave

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
July 9, 2014

Dulls for information on how to permanently delete your files please see Creative Cloud Help | Manage and Sync files.

C
Christina Armstrong
Participant
August 14, 2018

I did steps listed on the sight linked to, but it still shows I have storage taken... another solution?

David__B
David__BCorrect answer
Legend
August 17, 2018

Hi PixByChris Photography,

Do you have files stored here too which are using up space?

Photo Editor | Online Photoshop Lightroom

You may need to delete albums there too or remove everything by clicking on the LR logo > going to Account Info and Delete Lightroom Library to free up additional space.

Hope that helps,

- Dave

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