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Participant
Feb 16, 2023 5:51 PM UTC
Question

is there any way to recover a permanently deleted folder

i had a folder with important documents on my iPad that i accidentally deleted from the recycle bin, is there any possible way to get it back?

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3 replies

Tarun Saini
Community Manager
Community Manager
Feb 16, 2023 6:04 PM UTC

Hi Jason, 

 

We're sorry to hear about your difficulties. Could you please let us know whether you removed the folder from the computer's recycle bin or the Creative cloud web's deleted folder? We're here to help, just need some info.

 

Regards,

Tarun

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Participant
Feb 16, 2023 6:08 PM UTC

the cloud's deleted folder, however I dont think my files are on my computer 

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kglad
Community Expert
Community Expert
Feb 16, 2023 7:56 PM UTC

you can't recover from your web cc files after clearing from your deleted folder.

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