Issue logging in order to download apps

Question

When I log in into my Adobe account, everything works, however when I want to download apps that I have purchased, they redirect me to Creative Cloud and then when I try to put my email and password it says this:

If I try later, nothing changes and I get to the same error.

Is there anybody who had the same problem? Any ideas how to fix it?

kglad · Answer

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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