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tero76342322
Participant
February 20, 2022
Question

Jahresvertrag mit monatlicher Abrechnung kündigen

  • February 20, 2022
  • 1 reply
  • 309 views

Ich habe mit Erstauen festgestellt, dass ich ein Abo jetzt noch nicht auf Ende der Laufzeit kündigen kann, weil ich kann dann per sofort kündigen müsste und Kosten für eine vorzeitige Kündigung anfallen. Sondern ich muss quasi 1 Tag vor Ablauf manuell kündigen. Ist das ersthaft so?

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1 reply

John T Smith
Community Expert
Community Expert
February 20, 2022

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730