Large .MP4 file not syning

The file _____ is too large and will not be uploaded.

This seems to be a recent issue as I have not had problems uploading large files (26GB)

Tried using desktop version but it tells me to use the desktop version. (What!!??)

Any help is apprecieated!

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Community Expert

There is a file size limit of 20GB.

See links below.

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html
https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

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Nancy O'Shea— Product User & Community Expert

Inspiring

Thanks for the fast response Nancy!!

Question: If I manually copy the files to both of my synced machines will CC recognize them as synced? I've never tried that.

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Community Expert

I don't know. I've never tried it.

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Nancy O'Shea— Product User & Community Expert

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