Libraries suddenly gone

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I've saved dozens of stock images to libraries that have this morning disappeared. I am signed in to the correct account - this is not an issue of being accidentally signed in to another account. I have checked everything.

These folders of saved images took dozens of hours to source for work. How can they suddenly be gone? I RELY on Adobe and these libraries for work, and this is deeply concerning. Is there a solution?

Libraries

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Peru Bob

Community Expert

Did you exceed the storage space allowed on your account?

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B

Bibilelo

Community Manager

Hi @Jackie226021075v6s ,

Are you able to see your libraries on https://assets.adobe.com/libraries ?

Bibilelo

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J

Jackie226021075v6sAuthor

Participant

Sadly, no. I have triple checked. There are libraries there containing some assets I've saved in the past, but assets I've saved over the last several months are totally gone.

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WendellaBee

Inspiring

Moving this to Creative Cloud Services...

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