Lightroom CC cloud storage issue - can't upgrade my plan

Question

I've been using Lightroom CC ever since it was published, my entire photo library is in it's cloud.

I need to buy a 2TB plan, but since Adobe is not available for direct purchase in Serbia, my subscription is via Apple's App Store on Mac.

There, I only have an option for a 1TB plan, monty or yearly:

Adobe's chat support directs me towards Apple support, Apple support directs me towards Adobe, which is more reasonable, it's their app.

The only "solution" I got from Adobe was to make a new account in a different country and then they will be able to help me upgrade my storage, but I'm using this account for over a decade and that seems like a very patchy solution that I don't trust.

Does anyone have an idea how I'd be able to upgrade my storage on my account?

John T Smith · Answer

>entire photo library is in it's cloud

You should always have a local copy of all files, including account information
Make a text file with your account information and copy it + files to an external device
If you don't have space on your computer drive use an external drive for files
A USB flash drive to keep in a safe place... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes
Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/
.
I use a Sata docking station and SEVERAL 'bare' drives for backup of my desktop computer
There are many external drive devices, this is the one I use
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.