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Kandhasaro2010
Participating Frequently
October 20, 2022
Question

Limited access error in Creative Cloud desktop app

  • October 20, 2022
  • 2 replies
  • 1188 views

Eveytime I open the Creative Cloud desktop app, I keep getting this error message, 

I tried using the Limited Access Repair tool, but it does noting to help. Here's a screenshot of the result from using the repair tool, 

Any ideas how to solve this?

2 replies

kglad
Community Expert
Community Expert
October 20, 2022

what's in your hosts file?

Kandhasaro2010
Participating Frequently
October 20, 2022

Hosts file?

kglad
Community Expert
Community Expert
October 20, 2022

that's what you were trying to repair with the limited access tool. 

 

did you read the info at https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html?

 

In Windows 10 the hosts file is located at c:\Windows\System32\Drivers\etc\hosts.

Community Expert
October 20, 2022