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derekwatson
Community Expert
Community Expert
July 16, 2024
Question

Links from social media ads not working

  • July 16, 2024
  • 1 reply
  • 446 views

Any ad for tutorial or features I click  goes to https://creativecloud.adobe.com/errors/5XX.html

with error 'This page isn't available right now. Try visiting this page again later.'

 

I thought it may be Safari but doing same on Edge and Chrome

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
July 16, 2024

@derekwatson 

 

try a different browser (especially a mobile's browser with wifi disabled) 

 

if the problem continues, it's likely a temporary adobe issue.  to be sure, there are current issues some even logged, https://status.adobe.com/

 

meanwhile, you can report using the experts website > challenges >adobe help center

derekwatson
Community Expert
Community Expert
July 24, 2024

Seems to be all browsers on Mac but works on iOS, still happening

Derek Watson
kglad
Community Expert
Community Expert
July 24, 2024

that usually means your mac/mac's connection is the problem.  to confirm, try a different mac (if you have access).