Links from social media ads not working

Any ad for tutorial or features I click goes to https://creativecloud.adobe.com/errors/5XX.html

with error 'This page isn't available right now. Try visiting this page again later.'

I thought it may be Safari but doing same on Edge and Chrome

This topic has been closed for replies.

Community Expert

try a different browser (especially a mobile's browser with wifi disabled)

if the problem continues, it's likely a temporary adobe issue. to be sure, there are current issues some even logged, https://status.adobe.com/

meanwhile, you can report using the experts website > challenges >adobe help center

Author

Community Expert

Seems to be all browsers on Mac but works on iOS, still happening

Derek Watson

Community Expert

that usually means your mac/mac's connection is the problem. to confirm, try a different mac (if you have access).

Sign up