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thomase92145722
thomase92145722
Inspiring
November 6, 2017
Answered

Local Adobe update server download error

  • November 6, 2017
  • 2 replies
  • 1298 views

Hi

After doing an incremental sync to get the latest updates on the server, the clients only gets download error.

They can access the server when checking with the URL and file access is ok.

First we only got a download error (500) when clicking on the apps tab. Then I deleted updaterfeed.xml from aam20\win and started a new incremental sync. Now all the apps was showing under the apps tab, but after trying an install I got download error after 2% downloading.

Web.config file is in place in all the right places, had to copy it back to the ffc\icons after the sync.

I have also tried a fresh sync.

Nothing happens in the aamu.log when trying to install, but there are errors from booting time.

11/06/17 08:52:00:644 | [INFO] |  | UPDATER | CORE |  |  |  | 5232 | UCGetprogress : Check for updates returning outError  = 0

11/06/17 08:52:00:644 | [INFO] |  | UPDATER | CORE |  |  |  | 5232 | UCGetprogress : Check for updates returning percent   = 0

11/06/17 08:52:00:644 | [INFO] |  | UPDATER | CORE |  |  |  | 5232 | UCGetprogress : Check for updates returning unique error code string   = U21M1C0

11/06/17 08:52:00:644 | [INFO] |  | UPDATER | CORE |  |  |  | 5232 | Stepped into << UCGetAvailableUpdateStatus >> call

11/06/17 08:52:00:645 | [INFO] |  | UPDATER | CORE |  |  |  | 5232 | Returning from << UCGetAvailableUpdateStatus >> call error = 0 retVal = 1

What to do now?

This topic has been closed for replies.
Correct answer thomase92145722

I fixed it. Had to delete web.config file from ACC/services/fcc/validation folder even if the setup guide says it should be there.

I discovered this when I was checking the MIMEtype for the folder and it gave an error message. After deleting the file, I was able to check the MIMEtype.

2 replies

thomase92145722
thomase92145722AuthorCorrect answer
Inspiring
November 7, 2017

I fixed it. Had to delete web.config file from ACC/services/fcc/validation folder even if the setup guide says it should be there.

I discovered this when I was checking the MIMEtype for the folder and it gave an error message. After deleting the file, I was able to check the MIMEtype.

    Chre
    Chre
    Inspiring
    March 29, 2018

    Hi @thomase92145722,

    Same problem here!

    Thanks to post your fix here, that's help us and now our AUSST work again.

    Cheers.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 6, 2017

    [moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

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