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Participant
Oct 7, 2021 12:39 PM UTC
Question

log in problem

I can't log in to adobe creative cloud. everytime I try, the last page says "you are logged out" and sends me back to the first page.

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1 reply

Jeffrey_A_Wright
Legend
Oct 7, 2021 1:29 PM UTC

Sorry, you are encountering problems logging into the Creative Cloud. It looks like you purchased a new membership.  Are you installing the applications on a computer that you personally manage? To use an individual Creative Cloud membership, the computer will need access to the servers and ports listed in https://helpx.adobe.com/enterprise/kb/network-endpoints.html.

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