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Participant
October 7, 2021
Question

log in problem

  • October 7, 2021
  • 1 reply
  • 163 views

I can't log in to adobe creative cloud. everytime I try, the last page says "you are logged out" and sends me back to the first page.

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1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
October 7, 2021

Sorry, you are encountering problems logging into the Creative Cloud. It looks like you purchased a new membership.  Are you installing the applications on a computer that you personally manage? To use an individual Creative Cloud membership, the computer will need access to the servers and ports listed in https://helpx.adobe.com/enterprise/kb/network-endpoints.html.