Lost Data

use a web browser to navigate to the following locations. at each location there are several folders to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

@Panagiotis33604546as41 wrote: Dear Adobe Support Team

This is a public forum, not the Adobe Support Team.

• Can you tell us which Adobe application you used when you lost your files and which directory you put them in?
• Did the entire folder disappear?
• What is your OS and version? Were the files on your hard drive or a network drive?
• Have you done a search of your computer for the files?

You posted to Using the Community, which is for questions about the forums. Please tell us your application so we can move your post for you.

Jane