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8 replies

Nancy OShea
Community Expert
Community Expert
Mar 22, 2023 9:36 PM UTC

Magento has a separate support community on another platform.  This one is for Creative Cloud products.

https://business.adobe.com/products/magento/magento-commerce.html

https://community.magento.com/

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Mar 22, 2023 1:28 PM UTC
Ashish_Harrison
Adobe Employee
Adobe Employee
Mar 22, 2023 1:15 PM UTC

Hi @Rick29000444s3vo kindly create a web case from the admin console. Thanks!

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Regards,Ashish Harrison
Participant
Mar 22, 2023 1:18 PM UTC
I cannot login to the admin console
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kglad
Community Expert
Community Expert
Mar 22, 2023 1:20 PM UTC

@Rick29000444s3vo 

 

why not?  are you an admin?

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Participant
Mar 22, 2023 2:45 AM UTC

Magento wont upgrade without breaking our catalog.. I need an expert on Magento and cpanel

 

We cannot update our site because the version is too old, when we try to upgrade the site breaks...

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John T Smith
Community Expert
Community Expert
Mar 22, 2023 3:41 AM UTC

Not supported here, you need Magento, now Adobe Commerce | eCommerce Software

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