Major Memory Leak in CC Base processes & Illustrator

Question

I'm not sure if anyone else has encountered this recently, but since the June updates I've been seeing some very strange behavior with some of the Creative Cloud system processes eating up insane amounts of memory and craashing my mid-2020 iMac. I've noticed Illustrator eating up memory in the 10-15GB range as well at the same time. Perhaps there's a connection?

faceymedical · Answer

So, the saga continues. I spent several days with Adovbe tech support, let them install, uninatall, and reinstall Creative Cloud with no real effect on this issue. I took the added step of wiping anything I could find with the word Adobe in it from my machine's file system and then slowly added things back... And still the problem persists. The only improvement I've been able to make on the situation is that the leak only appears to affect Photoshop and Illustrator when Creative Cloud has been uninstalled and all of the Adobe Launch Agents are disabled.

But the leak still exists. What's crazy is that I can't duplicate this issue on my older 2015 macBook Pro. It only appears to happen on my work machine, which leads me to suspect that some component of my company's suite of "nanny software" may be what's interfering with the applications. I know they've installed JAMF, Crowdstrike Falcon, and VPN software from GlobalProtect. Are there any known issues with this software and Adobe applications? It's infuriating that I have to keep quitting these apps and restarting them to clear my system memory.

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