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Inspiring
August 11, 2021
Question

Manage Fonts not working on latest Creative Cloud update

  • August 11, 2021
  • 1 reply
  • 304 views

On latest Creative Cloud update, when I click on 'Manage Fonts' it does nothing.

All other buttons seem to work fine.

Font activation in InDesign 16.3.2  didn't seem to work smoothly and I had only 1 to update/activate. I had to go to Adobe Fonts website in order to activate.

 

iMac 10.15.6 (19G73)

Creative Cloud 5.5.0.619

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1 reply

kglad
Community Expert
Community Expert
August 12, 2021

first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials