Inspiring

Answered

Manage Plugins in CC auto load pages

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Is there some way to delete plugins from the Manage Plugins page? I've downloaded quite a few and deleted many of them...would like to clean up the "manage" page to just a few that I am actually managing.

Also I would like to turn off the mac banner telling me there is a plugin update (but maybe would keep that if I could clean up the list)

thanks

Tom O'Connell

Cloud storage web assets

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kgladCorrect answer

Community Expert

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

G

gabrieldayan71

Participant

Same scenario here. It's obviously some kind of "Manage plugins" database/sync issue but I can't find any relevant info on how to remove them.

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kglad

Correct answer

Community Expert

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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SausalitoDogAuthor

Inspiring

many thanks...that did the trick

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kglad

Community Expert

hopefully you didn't just delete any plugins, but properly uninstalled them, Install plugins, extensions, and add-ons for Adobe apps

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SausalitoDogAuthor

Inspiring

Thanks for the reply. No, I have not deleted any plugins. But all the ones I have uninstalled still show up in the "manage plugins" list making it difficult to view which ones truly need/have an update. Is the ant way to remove them from that list ?

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kglad

Community Expert

not that i know of. they should be removed when the plugin is uninstalled.

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

if support is able to remove them from the list, let us know.

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam.

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