Skip to main content
V
Vicente Esteban
Participant
September 14, 2023
Question

me dice que tengo llena la nube y no veo donde están esos archivos

  • September 14, 2023
  • 1 reply
  • 227 views

Me dice que tengo el almacenamiento lleno, y no veo donde están esos archivos, documentos, etc...

 

Cuando miro en mis carpetas a penas tengo nada puesto

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 14, 2023

use a web browser to navigate to the following locations. at each location there are several folders/links to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

 

the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

    V
    Vicente EstebanAuthor
    Participant
    September 14, 2023

    Muchas gracias. Algo he podido quitar, pero todavía tengo muchas cosas que no sé donde están, donde me habeis dicho no las veo.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 14, 2023

    you have to check everywhere starting from those sites.  eg, if you fail to use the links, you will miss quite a bit.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices