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Participant
September 14, 2023
Question

me dice que tengo llena la nube y no veo donde están esos archivos

  • September 14, 2023
  • 1 reply
  • 227 views

Me dice que tengo el almacenamiento lleno, y no veo donde están esos archivos, documentos, etc...

 

Cuando miro en mis carpetas a penas tengo nada puesto

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1 reply

kglad
Community Expert
Community Expert
September 14, 2023

use a web browser to navigate to the following locations. at each location there are several folders/links to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

 

the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

Participant
September 14, 2023

Muchas gracias. Algo he podido quitar, pero todavía tengo muchas cosas que no sé donde están, donde me habeis dicho no las veo.

kglad
Community Expert
Community Expert
September 14, 2023

you have to check everywhere starting from those sites.  eg, if you fail to use the links, you will miss quite a bit.