Migrate Portfolio, business to personal, slightly confused!

Forum|Forum|4 months ago
October 7, 2025
2 replies
126 views

I have searched both on here and Google but couldn't find anything that 100% matches.

If I have a Portfolio built using my work account [so my work email address], which is an Adobe for Teams/business account - and I'm due to leave this job and sign up to my own personal CC subcription, using my personal gmail email - can I migrate the site to that new subscription/Adobe ID?

Hopefully that's a strightforward question. I have read a few thing on the Adobe site and it mentions business to personal can be done, but that they ID's [or emails] have to be linked?! In my case, I want to migate from one subscription/account/ID to a totally independent one!!

Thanks.

kglad

Community Expert

https://help.myportfolio.com/hc/en-us/articles/10872890414235-Migrating-Adobe-Portfolio-accounts-Overview

R

Rhys24040259nshgAuthor

Participant

Yes, I have previous found this page. If you click on the link in the Business Profile > Personal Profile, on the next page under 'Before you begin', step 2 states 'Ensure that your Business Profile is linked to a Personal account, not an Enterprise/Federated ID'. It repeat a similar thing at the botom of the page. This is the thing that confused me. As I mention in my original post, my work business profile will be totally separate to the new profile/subscription - there won't be a 'link'. Maybe I'm misunderstanding the process?

kglad

Community Expert

sign out of the cc desktop app

sign back in > select your personal profile.

Tarun Saini

Community Manager

Hi @Rhys24040259nshg,

Welcome to the community! Please check this article and try the steps mentioned here- https://adobe.ly/3VTSdGw;

Regards,

Tarun

R

Rhys24040259nshgAuthor

Participant

Hi,

Thanks for the reply. As you've used the word 'try' it sounds like you're not 100% convinced it would work?!

I can see there is an Adobe Portfolio dropdown under the Transfer Files header [on the link you provided], but the instructions for that start by saying 'Sign in to the Portfolio website with your School Account'. Maybe the process would be the same and work from a business account, fingers crossed?

I'm not ready to try as yet anyway, as I may not need to sign-up to a new personal subscription for a few months. I'm more worried about putting a lot of time and effort into creating a portfolio using my work ID and than not being able to migate it when required. Be good to hear from people that have done exactly what I'm hoping I can do.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded