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J
johannes_sax
Inspiring
May 30, 2022
Question

Mise à jour du cloud latent

  • May 30, 2022
  • 1 reply
  • 310 views

Le cloud à des difficultés à se mettre à jour après upload d'elements graphique dans la bibliothèque.  1 élément s'affiche au bout de 10-20 secondes puis plus rien.

 

j'upload depuis Illustrator windows 11 et souhaite consulter sur ios.

 

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
May 31, 2022

Hi there,

 

We're sorry to hear about your difficulties. Could you please tell us when have you been seeing this issue? Is it happening only from the illustrator? We're here to help, just need some info.

 

Regards,

Tarun

 

J
johannes_saxAuthor
Inspiring
June 2, 2022

I tried uploading graphics from photoshop then I hovered the little cloud on the bottom left of the libraries window and realised it's probably a connection issue. It just took for ever to load a bunch of logo variations. 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 2, 2022

Thanks for your response. Could you please let us know if the uploading issue is happening with all Adobe apps or with some specific app? Have you tried resetting your internet device? Also, is there any other app uploading files?

 

You may also check this article & check under "Manage sync transfer speed" & let us know if that helps: https://helpx.adobe.com/creative-cloud/help/set-sync-options.html

 

Let us know how it goes.

 

Regards,

Tarun

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