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Participant
December 3, 2018
Question

Missing Creative Cloud Files

  • December 3, 2018
  • 2 replies
  • 451 views

Since reinstalling Creative Cloud after doing a fresh start on Windows 10 I have lost a lot of files .Searched in deleted files and aren't there.CC says it has synced all files. Can anyone help?

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2 replies

Bani Verma
Legend
December 31, 2018

Moving this query to File Hosting, Syncing, and Collaboration​ community.

arij2010
Inspiring
December 3, 2018

Normally the Creative Cloud Files folder is a mirror of what is on the Adobe wesite and so if you can not find the files on Cloud web page or in the Deleted Files it is because it was not there and formatting your machine has nothing to do with .

Are you sure you do not mix two Adobe IDs?

Participant
December 3, 2018

I only have one ID and many of my photos have disappeared from website and cc folder