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Participant
December 5, 2022
Question

Missing Synced Files on Desktop

  • December 5, 2022
  • 3 replies
  • 553 views

Hi Everyone,

I recently had to wipe my Macbook Pro. Before doing so I made sure my files were synced on my CC Desktop. 

After wiping I went and redownloaded CC and only a portion of my files synced even though it said it was done syncing. 

I went online to CC to check my files and a lot of my files were missing. It's like they just disappeared.

Is there any way to recover them or are they gone? 

This topic has been closed for replies.

3 replies

John T Smith
Community Expert
Community Expert
December 5, 2022

You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive
I use a Sata docking station and SEVERAL 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

Peru Bob
Community Expert
Community Expert
December 5, 2022

I know it doesn't help you now, but please see Schofield's Second Law here:

https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

kglad
Community Expert
Community Expert
December 5, 2022

online, check the deleted folder.

Participant
December 5, 2022

Yea didn't see them in there

kglad
Community Expert
Community Expert
December 5, 2022

then they're lost.

 

in the future, never rely on cloud (from adobe or anyone else) saved files.