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Participant
Nov 17, 2021 10:50 AM UTC
Question

money refund

hello! 16.11 I was refunded 772.80 rubles for the cancellation of the subscription, and then for some reason they were debited from the card. I think it's a glitch. Please specify and make a refund

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5 replies

Community Expert
Jan 17, 2022 1:49 PM UTC

Move to the Creative Cloud Services forum

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
dj_paige
Legend
Nov 17, 2021 1:10 PM UTC

We're not Adobe. We are other Lightroom Classic users here, who can't check your account and refund your money. You need to contact Adobe directly.

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Participant
Jan 17, 2022 12:39 PM UTC

Where can I contact Adobe? 

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dj_paige
Legend
Jan 17, 2022 1:18 PM UTC

The link has already been given in this thread.

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F. McLion
Community Expert
Community Expert
Nov 17, 2021 1:02 PM UTC

You need to contact Adobe support directly: https://helpx.adobe.com/contact.html

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