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odasve
Participant
Sep 25, 2019 10:15 AM UTC
Answered

Move portfolio between accounts

I recently cancelled my private subscription to adobe because my new job offered me an account I could use both at work and at home. The problem is that I had an adobe portfolio in my cancelled private account, which I now would like to move to my job account. Can you help me with this?

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    David__B
    David__BCorrect answer
    Legend
    Sep 27, 2019 10:23 PM UTC

    If the portfolio was with Adobe Portfolio you may want to try contacting their support directly at https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

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    3 replies

    chelseadawnbrown
    chelseadawnbrown
    Participant
    Sep 22, 2022 7:08 PM UTC

    Was there any success in transfering the adobe portfolio from one account to another account?

     

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    David__B
    David__BCorrect answer
    Legend
    Sep 27, 2019 10:23 PM UTC

    If the portfolio was with Adobe Portfolio you may want to try contacting their support directly at https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

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    Ned Murphy
    Ned Murphy
    Legend
    Sep 25, 2019 12:10 PM UTC

    Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.

    Creative Cloud support (all Creative Cloud customer service issues)
    https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

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