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Participant
Dec 10, 2021 12:44 PM UTC
Question

moving files in "Creative Cloud Files" folder to a new computer via usb drive

 

Hello

 

I've a new pc. So i want to move my files in "creative cloud files" folder from my old computer to my new computer via external usb drive. After copying the files when i start sync, all the files in my computer disappears and cc starts downloading them again. It will take a lot of time.

Is there any solution?

Thanks.

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1 reply

Nancy OShea
Community Expert
Community Expert
Dec 11, 2021 10:26 PM UTC

Disable automatic syncing from your Creative Cloud desktop app.

 

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Nancy O'Shea— Product User & Community Expert