Muse not loading on windows 11

Forum|Forum|1 year ago
June 3, 2024
1 reply
1076 views

Everytime I try to load muse on my new computer with windows 11 I keep getting this message. Does anyone one know how to get it to not look for the old application manager? I downloaded Muse start from the creative cloud.

I

kglad

Community Expert

use your os uninstaller (not adobe's) to start the cc desktop app uninstall > choose repair, NOT uninstall.

while that's occupying the cc desktop app, immediately click your muse exe or shortcut to the exe.

G

Goodwrenchguy29@aol.comAuthor

Participant

Hello Kglad

I tried that last week it never gives me a repair option, one time it gave me the repair option on the creative cloud and i tried that but no success. I have tried the .dll transfers i seen you post on in other threads but they did not work either. Is there a way to install an older version of the creative cloud? I was going to try that but i can't seem to find the downloaded setup file on my other computers.

Do you have any other tricks i can try?

Thank you

kglad

Community Expert

adobe doesn't make older versions available, though you can manually download versions at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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