My adobe portfolio doesn't recognise my cloud subscription!

Question

Hi, I have recently had a problem with my CC and adobe portfolio!

I can not use my adobe portfolio because I get this error that there was a

problem with my creative cloud payments, but on the other hand, we

checked with an adobe agent, and my subscription was valid and included

my portfolio too! I already emailed them but got no response back.

It's a bit confusing because I might even lose the websites I already have!

Please let me know if anyone can help!

Manan Joshi · Answer

Hello @AlterNative19307101,Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.html?rghtup=autoOpenType AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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