My Creative Cloud is logging me off every 2-3 Minutes

Hello there

My Creative Cloud keeps logging me out every 2 Minutes... My account is correct i deinstalled, deletet and re-installed everything at least 2 times

My computer is working with catalina

IDK where this issue is coming from

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Legend

Kiara, I am sorry you are repeatedly logged out of the Creative Cloud desktop app. Please see https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html for steps you can take to correct this behavior.

Participant

Sadly I already tried all these steps. More than once. It doesn't help

Legend

I am sorry to hear that, Kiara. For your next steps, please download and run the CC Log Collector Tool from http://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html. Once the log files have been uploaded, you will then want to begin a secure chat session with our support team at https://helpx.adobe.com/contact.html.

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