Skip to main content
M
MarathonPete
Participant
December 7, 2015
Question

My creative clould library is now empty...what happened

  • December 7, 2015
  • 1 reply
  • 301 views

This morning I had two dozen images in my creative cloud library viewable on by phone apps and main PC apps. Now the library is empty everywhere I look.

what happened?

This topic has been closed for replies.

1 reply

Pattie-F
Pattie-F
Legend
December 8, 2015

Hi Pete,

Did you try going to the libraries inside a web browser and signing in to check your libraries?

https://assets.adobe.com/assets/libraries

Please check if you see the files there there and let us know.

If you don’t see them, you could also check the online archives https://assets.adobe.com/files?filter=archive

Also, when you are inside the app looking at the library panel, be sure to click on the creative cloud icon and ensure sync is enabled.

Pattie

I am moving the discussion to File Hosting, Syncing, and Collaboration forum for assistance

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices