My deleted files don't show up in Archive

Forum|Forum|12 years ago
March 2, 2014
1 reply
1015 views

I archived a lot of files. They disappear from my folder view but when i go to Archive it is blank. No matter what I do it says my 20 gb is full but I know i only have 5 gig up on cc. The problem is since they don't appear in the "archive" i cannnot permanently delete them. Any suggestions on what do do? Thanks

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kglad

Community Expert

is this related to an adobe product?

J

joanRelevationAuthor

Participant

oh sorry. This is just for adobe creative cloud, the folders/files there. I'm trying to delete files up there so i archive them and they disappear from my folders view but they DO NOT show up in "archive". I read online that to permanently delete files from cc you have to archive them then delete them. The problem is not matter how many files i "archive", they never appear in the "archive" folder. Thanks for the help.

kglad

Community Expert

you signed up for early access to sync files using your cc desktop app?

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