My files have disappeared - or have they?

Forum|Forum|8 years ago
July 8, 2017
3 replies
466 views

Hi

I wanted to put some of my files into creative cloud as I was running out of disk space, so I dragged the folders into the creative cloud folder on finder. There were 3 folders that I dragged over, containing lots of photography files. It all started and looked good, but when I came back I found that creative cloud was full, but that not many of my files had transferred and that I was just left with empty folders.

Help!? Where are the files now? A few of them have uploaded most are missing as far as I can see.

Can someone help me please?

Wendy

This topic has been closed for replies.

David__B

Legend

Hi Wendy,

You might check to see if the missing files were incorrectly moved to recycle bin on your computer or online archive here: https://assets.adobe.com/files?filter=archive

Any files which did get uploaded successfully should be accessible here: https://assets.adobe.com/files?filter=all

Also, I'd search the entire hard drive for some of the missing files to see if they are in a different location

Please let me know if you're still unable to find them.

Thanks,

- Dave