My files in cloud need to be erased but I no longer have the access (no subscription)

Forum|Forum|4 years ago
August 20, 2021
1 reply
208 views

Please help me erase all my files. I have no more access, no subscription.

Thank you.

This topic has been closed for replies.

Nancy OShea

Community Expert

What difference does it make? Nobody can see them and after a while they will be deleted anyway.

Nancy O'Shea— Product User & Community Expert

M

Marcelo Favio PalaciosAuthor

Participant

I don't know if it doesnt make a difference... the thing is the files are like three years old when I had space in Cloud, and they STILL HAVEN'T BEEN ERASED YET. The other thing is when using XD I get a message of full space even though I cant see the space. I can save local but i thought if they are erased maybe adobe lets me have basic free space?

Saludos cordiales.
Marcelo Palacios
[Email signature removed by moderator.]

Nancy OShea

Community Expert

You must manually delete files and uninstall software yourself.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

Nancy O'Shea— Product User & Community Expert

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