Participant

Answered

my green check marks are not showing in my local environment

23 replies
6744 views
Translate

The problem is; i don't see green checkmarks that show that my file is synchronized. But i can see (and my collegues also) that the files are complete.
Does anybody know what's the problem here?

File sync

This topic is closed to new replies. Start a new post to keep the conversation going.

A

Ashley WagstaffeCorrect answer

Participating Frequently

Hi Jac,

Just to double check that the Finder Sync Extension is enabled:

Go to Apple Menu > System Preferences
Choose Extensions
You should see A Finder Item in the left hand menu - Select this
Is the Core Sync item check box ticked?

Warmest wishes,

Ashley

wharress

Participating Frequently

Hi,

Could you look again, the icons have moved slightly, see my image below)

Translate

jacravensbergenAuthor

Participant

Dear Wharress,

Thanx for your reply. I see what you mean, but on my system it's still the same problem... my operating system is yosemite by the way.

See my screenshot for an example of my creative cloud files. Still no check marks of status signs.

Jac

Translate

E

erikdijk

Participating Frequently

Same for me... no green check marks. OSX Yosemite 10.10.5

@Jac, I noticed this problem the first time I did an update on the CC desktop app on October 25th. I run the latest version, see this link:

Creative Cloud Help | Creative Cloud desktop app | Release Notes

Translate

E

erikdijk

Participating Frequently

Same for me, since 6 days. I updated the Creative Cloud desktop app that morning, and afterwards the green checkmarks were gone...

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.