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Participant
Dec 19, 2022 5:58 AM UTC
Question

My library is not working

My library is wrong. It says that it can´t connect to my cloud. What should I do? I`ve already did close my creative cloud and start it up again but nothing happend. HELP!!!

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1 reply

kglad
Community Expert
Community Expert
Dec 19, 2022 2:34 PM UTC

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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