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Participant
Aug 18, 2022 9:36 AM UTC
Answered

My pages on Behance are not found and all my projects went private

 

Hi Everyone,

 

I have a problem with my Behance accounts.

 

All my projects have become private and I can’t change it. If I'm not logged in to my account I can't find my pages by links. It says 'Oops! We can't find that page'.

I tried to use Safari and Google Chrome.

 

It looks very strange to me because I didn’t do anything at all. I checked my emails and I didn’t receive any emails from Behance. I also didn’t receive any notifications in my accounts. 

 

I also tried to change the project status from 'Private' to 'Everyone' and it said 'There was an error processing your request'.

My accounts:

https://www.behance.net/feelthisstudio

https://www.behance.net/feelthiswithlove

 

Can anybody please help? I attached the screens below.

I really appreciate any help you can provide.

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Feel25701490o9tfCorrect answer
Participant
Aug 26, 2022 5:22 PM UTC

Adobe staff do not work on weekends.   Be patient.   Also check your email spam folder for a reply.

 

In the meantime, please refer to Behance Community Guidelines and Terms of Use Agreement. Misuse of service or property infringement can result in termination of offending accounts.

 


Thank you so much for your help!

The problem was sold. My accounts were blocked by mistake.

Have a great day!

4 replies

LinSims
Community Expert
Community Expert
Aug 18, 2022 12:38 PM UTC

Technically, Behance is not supported here but on https://help.behance.net/hc/en-us.

 

There are some people here who might be able to help, but your best bet is probably going to the Behance support site.

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Participant
Aug 21, 2022 9:43 AM UTC

Thank you so much for your answer.

I immediately wrote to the Behance support team and submitted 2 tickets, but unfortunately, no one answered me((

So I hope to find some help here.

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Nancy OShea
Community Expert
Community Expert
Aug 23, 2022 12:48 AM UTC

Adobe staff do not work on weekends.   Be patient.   Also check your email spam folder for a reply.

 

In the meantime, please refer to Behance Community Guidelines and Terms of Use Agreement. Misuse of service or property infringement can result in termination of offending accounts.

 

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Nancy O'Shea— Product User & Community Expert