Participant

Answered

My profile is not found and all projects went to private mode on Behance

Forum|Forum|1 year ago
May 11, 2024
5 replies
3113 views

Hi There,
My Behance account is no longer visible and all my projects are in private mode so they are not visible to the public.

When I try to change the status of the projects from private to public, I can see that it is not possible.

I have contacted Behance support and they replied to me a few days ago saying "All content on Behance that violates our community guidelines is made private".

Then I asked which of my projects violate the community guidelines, but there is no answer. This must be a mistake, but I don't understand how they can block my profile without any prior communication.

Can anyone help me? Has anyone had a similar experience that can help me?

Thanks,

Collaboration

Correct answer kglad

was the help center one of the links previously posted here?

A

alexandra.petrean

Participant

I have the same problem and I tried to send tickets to Behance and they just marked the tickets as solved, without any resolution or follow up and the problem is still there: my projects are private and my Behance account link shows not found 😞

M

Musadiq2514203291rc

Participant

I'm currently facing the same issue again and I'm not sure how to make all my projects public. I would really appreciate your help with this.

kglad

Community Expert

https://help.behance.net/hc/en-us

상

상엽2238343448rg

Participating Frequently

Hi. I suddenly have the same problem as you.
https://help.behance.net/hc/en-us

I've sent you several inquiry emails here, but I haven't heard back yet, and my account has been blocked for 10 days.

kglad

Community Expert

@상엽2238343448rg

send a help request, https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

상

상엽2238343448rg

Participating Frequently

I have already sent several mails to the Behance Help Center in that link.
But after 10 days, there's no reply.

A

Aleksandra370985516q76Author

Participant

Finally, like I thought, it was a mistake. It seems that Behance uses algorithms to prevent spam and unfortunately my account was caught in that. For anyone who have the same problem you should contact Behance Help Center, they will help you.

kglad

Correct answer

Community Expert

was the help center one of the links previously posted here?

A

Aleksandra370985516q76Author

Participant

Yes, they reply me from the help center

kglad

Community Expert

https://help.behance.net/hc/en-us

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

A

Aleksandra370985516q76Author

Participant

Hi kglad,

Thanks for your message but I have already sent three messages and I havent received any answer

kglad

Community Expert

sis this any help

If you've published a project but don't see it in your account (especially when logged out), please make sure that your Project isn't set to Private. You may have accidentally restricted this project's visibility. Go to Edit Project > Settings > Project Visible To > and make sure you haven't changed the visibility to Private.

You can also check in your Project Drafts by going to My Profile > Edit Project Drafts.

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