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Known Participant
June 4, 2015
Question

My shared links are working for some but not others.

  • June 4, 2015
  • 2 replies
  • 465 views

Sometimes the links to files or folder that I share with coworkers work for them, and they love the ease of viewing and downloading when it does work, but other times I hear back from them that the links don't work, and they just see a blank screen. I notice too, that often when I click on one of my links to view a file, it does not work, but after refreshing the page it does. Is there any solution for the sporadic failures?

Thanks,

Dan

This topic has been closed for replies.

2 replies

Ken G. Rice
Participating Frequently
July 9, 2015

There was a problem for the Send Link feature but it has been resolved. You may need to clear your browser cache to view the link correctly.

joelc48646748
Participant
July 9, 2015

I would like a solution to this too please.

Nathan-C
Participant
July 9, 2015

Same problem here. Sharing is not working.