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Participant
October 12, 2022
Answered

NEED CLIENT SUPPORT_CONTACTS

  • October 12, 2022
  • 3 replies
  • 372 views

I am sorry but I really wasting my time by trying to find any of contacts or simple way how can I reach the client support service!!! Could someone provide me with any information?? or at least - could i be contacted by adobe service support??

 

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Correct answer Nancy OShea

Use a browser that accepts cookies and does not contain script blockers.


Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

At the chat prompt, type AGENT followed by Enter.  Wait for a human.


Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
October 12, 2022

Use a browser that accepts cookies and does not contain script blockers.


Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

At the chat prompt, type AGENT followed by Enter.  Wait for a human.


Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
LinSims
Community Expert
Community Expert
October 12, 2022

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support. They will not contact you through a direct message here on the forums, either. 

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

Ged_Traynor
Community Expert
Community Expert
October 12, 2022

Hi

Have you tried Adobe Customer Care