Participant
March 14, 2025
Question
New account unable to log into as it forces me to do education log in
- March 14, 2025
- 2 replies
- 284 views
Hello! I recently downloaded the Creative Cloud for illustrator and such for university, however I did previously have access to the Creative Cloud in high school, which was free. I deleted all the apps off of my computer, including the Creative Cloud and redownloaded it. When I open the app however, the window that pops up is specifically the NSW department of education login, which only takes education emails (and not univeristy). I have been unable to find a way to do an alternative log in, I am also on a MacBook, but please let me know if there's some way to reset it because it somehow assumes I am a high school student despite redownloading ! thanks 🙂
