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Known Participant
Dec 28, 2023 8:03 PM UTC
Answered

New Sync Policy

Hello,

I am a newbie here and, thus, have a question that some will consider naive or downright stupid. For that, I apologize in advance. I am confused about the new sync policy being instituted at the end of February 2024. I use cloud-based Lightroom, Photoshop, and my 1 TB Creative Cloud storage to enable me to work on both my laptop and my iPad. My question is: Will the new Creative Cloud sync policy allow me to continue doing that without additional fees? I'm afraid that it will be a deal breaker if I can no longer work across devices or have to pay extra fees to continue doing so. Thanks much for your help in understanding this.

Dave

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kglad
kgladCorrect answer
Community Expert
Dec 29, 2023 12:34 AM UTC

yes.  only the local cc sync folder will stop being supported.

5 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Dec 29, 2023 12:34 AM UTC

yes.  only the local cc sync folder will stop being supported.

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Known Participant
Dec 29, 2023 2:27 AM UTC

Thank you.

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kglad
Community Expert
Community Expert
Dec 29, 2023 2:29 AM UTC

you're welcome.

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John T Smith
Community Expert
Community Expert
Dec 28, 2023 8:20 PM UTC

At least some kinds of sync are ending on Feb 1 2024
-https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html
-https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

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Known Participant
Dec 28, 2023 8:36 PM UTC

Thank you.

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