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No able to update my apps after upgrading to ventura

Hi everyone,

After I upgraded from Montery to Ventura, I'm not able to update my Apps anymore.

could you help please ?

Thank you !!

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kgladCorrect answer

Community Expert

that said, you should be able to update some apps.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Community Expert

Need more info on the error such as an Error Code.

Does clicking on "More info" as shown in the screenshot offer any useful clues?

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Known Participant

Thank you John, it's working now so I don't have the issue anymore to click on "More Info" but I remember that was saying it was not compatible.

Thank you !

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Correct answer

Community Expert

that said, you should be able to update some apps.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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Known Participant

Thank you so much Kglad, it's working now !

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Community Expert

great! what fixed it?

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