No able to update my apps after upgrading to ventura

Hi everyone,

After I upgraded from Montery to Ventura, I'm not able to update my Apps anymore.

could you help please ?

Thank you !!

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Correct answer kglad

that said, you should be able to update some apps.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Community Expert

Need more info on the error such as an Error Code.

Does clicking on "More info" as shown in the screenshot offer any useful clues?

Known Participant

Thank you John, it's working now so I don't have the issue anymore to click on "More Info" but I remember that was saying it was not compatible.

Thank you !

Correct answer

Community Expert

that said, you should be able to update some apps.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Known Participant

Thank you so much Kglad, it's working now !

Community Expert

great! what fixed it?

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