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Participant
Dec 13, 2021 4:19 PM UTC
Question

No connection to Adobe-server under OSX 10.8.5 for signing in CC

Ciao!

Since 5 days my powermac (Mountain lion) cannot connect to Adobe server. Prior to that CC with ALL Adobe CC Programs was running 5+ years without any problems. I did not change anything on the mac.

Effect: I can not use my CC Programs (Teams account).

I checked all help center topics: Internet connection, firewall, Time/clock, etc. All is perfect. But CC denies to log in.

 

What can i do?

Somethink change regarding compatibility while tha last weeks?

Thanks in advance.

Freddy

PS:

I can check in via chrome to my account. User and Password is also correct!

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1 reply

John T Smith
Community Expert
Community Expert
Dec 13, 2021 4:25 PM UTC

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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