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E
ernienet
Participating Frequently
August 14, 2013
Question

No Creative Cloud folder/Can't Sync

  • August 14, 2013
  • 1 reply
  • 2180 views

I just got a new Windows 8 computer and I can't seem to get Creative Cloud to sync.

The Files menu just shows a "Coming soon..." page, but my old Windows 7 computer somehow has a synced folder in my Favorites. I don't recall having trouble setting that up - or even if I had to do any thing to set it up (it's been awhile).

So is file syncing, and the synced folders currently disabled? I read that it should be in my C:\Users\me\Creative Cloud, but that folder does not exist, and is not in my Favorites like it is on my old computer.

Any info would be helpful - I'd like to use this as a means of moving my Adobe files from the old machine to the new one (I haven't put them all up onto the cloud on the old machine yet).

Thank you,

Ernie

This topic has been closed for replies.

1 reply

A
Adobe Employee
aolenskie
Adobe Employee
August 19, 2013

Hi Ernie,

have you read the blog :http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/

Have you signed up for the roll-out? Available here: https://creative.adobe.com/earlyaccess

Let me know if you have further questions.

Best wishes

Adrian

T
terrapin_reggie
Participant
August 23, 2013

HI Adrian.

I read the blog, signed up for the roll-out and was granted access immediately.  But unfortunately, the Files and Fonts menu still show a "Coming soon" message. 

Not sure if it's me or what....

Thanks - Reggie

T
terrapin_reggie
Participant
August 23, 2013

Scratch that.  I just restarted my machine and both the Files and Fonts tabs are behaving as expected.  Somewhere along the line, a Creative Cloud Files folder was installed on my desktop.  Yeah!

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