No space in cloud

Forum|Forum|3 years ago
April 4, 2022
1 reply
287 views

Hello everyone, I have two computers connected to adobe cloud. I have been erasing files and empty trash bean, but still, I have a message that the space in the cloud has run out. what do I need to do, please

Thank you in advance

This topic has been closed for replies.

Tarun Saini

Community Manager

Hi there,

We're sorry to hear about your difficulties. Please take a look at the following article and let us know if that helps: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

We appreciate your patience.

Regards,

Tarun

O

Oded5FA8Author

Participant

Hi,

Thank you for your message,

I erased all of my files on the synchronized documents but nothing happen. Is there a place in adobe to see how does the space in the cloud is divided?

Tarun Saini

Community Manager

Would you mind sharing your Adobe Id via private message? Also, Please check the above-shared link & look for the " What does cloud storage include" heading and, also check the files stored in any of the following locations"-

1. Creative cloud

2. Lightroom

3. Document cloud