No storage space left despite no files in Lightroom + "Sync Issues" folder in Lightroom

Question

My Creative Cloud storage is full, but I can't find what's causing it to be full. I have no photos in Lightroom albums, there's nothing in "Your Files" or the other folders in CC, and Acrobat has nothing. I can't figure this out.

In Lightroom, there are 2,000+ images in a folder called "Synce Issues" that I can't seem to delete. Is this causing my storage to be full? How do I delete them?

Thanks.

Nancy OShea · Answer

You may access your Creative Cloud Storage from most modern browsers on either Win or Mac.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded