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M
Magnuspucko
Participant
September 5, 2014
Question

Not able to sync

  • September 5, 2014
  • 1 reply
  • 315 views

When I'm not able to sync, and have reset, and logged in and out. What is best practice? Uninstall? Or what?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
September 5, 2014

File Sync Links that may help

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

E
Adobe Employee
Elba Sobrino
Adobe Employee
September 8, 2014

If you've looked through the links provided by John and those don't help resolve your issue, you could try the workaround in this KB article: Creative Cloud desktop app | Unable to turn-on File sync.

Thanks,
Elba

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