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Participating Frequently
October 5, 2026
Answered

Now my apps are upgraded... i can't use Library anymore...

  • October 5, 2026
  • 4 replies
  • 10 views

I tried to drag and drop object from the library in Indesign… Impossible. 21.6
I tested with photoshop, no problems. 27.10
I tested withy illustrator, no problems. 30.8.2

I work on PC with Windows 10.
What does that mean?
Does that mean apps can update, but their features are locked afterward?

Correct answer kglad

first try, resetting the cc app:

 

To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

 

 

4 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 5, 2026

first try, resetting the cc app:

 

To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

 

 

Participating Frequently
October 5, 2026

You ​@kglad !!! You save my mind today !

Participating Frequently
October 5, 2026

It fixed the Cloud Problem. Thank you.
But impossible for me to drag and drop elements from the library to my Indesign...