O acesso à subscrição expirou, como recuperar todos os ficheiros alojados da conta da Adobe Cloud

2 replies
310 views
Translate

Bom dia, por algum motivo o serviço de cloud expirou, desta forma ao repor a subscrição do serviço. Recupera-se todos os dados que estavam na cloud, ou seja todos os ativos de armezanamento que estavam na mesma, certo ? Obrigado.

This topic is closed to new replies. Start a new post to keep the conversation going.

kglad

Community Expert

once your plan ends:

You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage.

Translate

M

Manan Joshi

Community Expert

You should be able to access the files if you resubscribe. As per Adobe you have 30 days once your subscription expires to take a backup of your assets, so if you resubscribe you should be good. See the "What happens when I cancel my Creative Cloud subscription?" section in the articles linked below for more details

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-Manan

Translate

-Manan

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.