older version of creative cloud is not working after i install the new version on the other iMac

Forum|Forum|5 years ago
January 12, 2021
1 reply
223 views

My boss just brought a new iMac and installed the latest apps and then all the older version apps became a 7 days trial, anyone knows how to fix this? thanks

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John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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